Santassecretforest Reviews

Santassecretforest has an overall rating of 4.1 based on 60 reviews. Customer feedback on Santassecretforest is mixed.

4.1/5.0

60 reviews

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All Santassecretforest Reviews (60)
GREEN
June 01, 2026
"Really professional staff"
The staff were polite, organized, and genuinely helpful. It just made the whole experience feel easy, which I always appreciate because, things can get a bit stressful when people aren’t on top of it. But they were really professional throughout.
VeldaSwope
May 30, 2026
"The decor was nice and I liked the..."
The decor was nice and I liked the overall theme, but some parts looked a bit worn out. Not a huge deal, but they probably should’ve kept up with the little details better.
hello_cheryl872
May 27, 2026
"Felt a bit let down when it rained"
Overall it was good, but once the rain started, it kind of felt like we were just left to deal with it. I get that weather happens, but the backup plan seemed weak, and it put a damper on things for us.
david_Dale92
May 26, 2026
"Wish every place had toilets this good"
The toilets were surprisingly good — clean, easy to find, and no bad smells at all. Visiting with kids can be stressful, and this made things so much easier. I only regret not checking sooner, because it would’ve saved us a bit of panic earlier in the day.
joeodell8206
May 25, 2026
"Nice day out, but I expected a bit more"
We took the kids to Santa’s Secret Forest and overall it was a pleasant day out. The elves were friendly and clearly making an effort to get everyone involved, which the children did enjoy, but I’d imagined it would feel a bit more magical and natural than it did.
A couple of the elf performers were great with the kids and really brought the experience to life, while others felt more like they were just working through a script. It wasn’t bad at all, and the kids left happy, but for the price I was expecting something a little more polished and memorable.
ChaseDabe
May 19, 2026
"Nice day out, but it felt a bit rushed"
We took the kids in December and they had a good time, especially when they got to see Santa. The staff were friendly enough, and the whole place looked really cute and festive, so it did feel like a nice day out overall.

The main downside was that the pacing was all over the place. At some points we were standing around waiting, then suddenly we were being hurried along to the next bit. We also got a few inconsistent answers from different staff when we asked what was happening next, which was a bit frustrating. Still glad we went, but it wasn’t as relaxed as I’d hoped.
hello_wanda338
May 15, 2026
"Fast replies before our visit"
I’ve been really impressed so far. I’m the kind of person who gets a little anxious when plans aren’t clear, so quick responses definitely win me over. They’ve been helpful and easy to deal with before our visit.
david1984
May 14, 2026
"Not a ton for kids, really"
We were hoping there’d be a bit more for the kids to do, but it felt limited, honestly. Maybe we missed something, but it didn’t seem like there were many activities to keep them busy
eugenewhitmore1805
May 02, 2026
"It had a really lovely atmosphere, very..."
It had a really lovely atmosphere, very festive and cozy. The kids absolutely loved it, which was the main thing for us. It did get a bit crowded though, so at times it was kind of... yeah, a little hard to move around. Still a really nice experience overall.
jeanette1971
April 26, 2026
"Fun day out, but staff could keep a closer eye"
We had a good time at Santa’s Secret Forest. The kids were into the whole setup, and it was a nice little day out overall. It felt mostly safe walking around, the staff we spoke to were chill, and the paths were easy enough to get around. It wasn’t too packed when we went either, which was a bonus.

The only thing that kinda bugged me was the supervision in a few areas. Some spots felt like nobody was really keeping watch or pointing people where to go, so I had to stay extra close to the kiddos. Not a dealbreaker or anything, just something they could defo improve.
LateshaBreeden_98
April 23, 2026
"Honestly, a really good value day out"
We had a nice time overall. For the price, it was decent, and the kids genuinely loved it, which is always the main thing, isn’t it? It did get a bit busy in places, so there were a few moments of just sort of waiting around, but nothing that ruined the day. Yeah, I’d say it was worth it
joannedahl5986
April 22, 2026
"Fun day, just way too busy"
We did have a nice visit and the kids were happy, so I guess that’s the main thing. But it was more crowded than I expected, even though I know places like this get busy. Some spots felt really packed and we ended up waiting around a lot, which made it a bit stressful. The staff were friendly and doing their best, but it kind of felt like there weren’t enough of them, or maybe there were and it was just too crowded. Overall it was good, just not as relaxing as I thought it would be.
AprilPugh
April 10, 2026
"A really nice couple of hours out"
We had a lovely couple of hours here, it was just the right amount of time, if that makes sense? The kids stayed happy the whole way through, which is always the real test, isn’t it? Nice little outing and I’d say it was well worth it.
suzanne-Linehan
April 09, 2026
"Pretty clean overall"
Not gonna lie, the place was clean and tidy overall. The toilets were okay too, which was a plus. There were a few muddy spots here and there, but with kids running around and the weather, that’s kind of expected. Overall it felt well kept and I didn’t really have any complaints.
john1995
April 09, 2026
"A really lovely day out with the kids"
Booked it for the kids, really. Didn’t expect much for myself. But we had such a nice time. Staff were friendly, queues weren’t too bad, moved along fine. The whole place felt really Christmassy too. Lights, music, all of it. The kids were smiling pretty much the whole way round, which says enough. Would definitely go again next year.
John_kratzer99
April 04, 2026
"We had such a sweet chat..."
We had such a sweet chat with Santa, and he was so kind and funny the whole time. My little boy went really shy at first, which is very like him when he’s excited and doesn’t quite know what to say, but you could tell he was absolutely loving it. Santa was really patient with him and kept the conversation going in such a gentle, fun way, so even though my son didn’t say loads, he was smiling and taking it all in. After it ended, he kept talking about it, so I know it made his day...
michael.Hernandez
March 25, 2026
"We had a really lovely day wandering..."
We had a really lovely day wandering around the forest. It’s a peaceful spot and the kids genuinely enjoyed exploring and stretching their legs. I did get the feeling some areas are kept a bit more “natural” so you don’t notice how little has been added for visitors, but it still made for a nice, easy outing.
amanda1976
March 24, 2026
"Pretty pricey for food and drinks"
Oof. The food and drinks were a bit too expensive for what you get. Fine overall, but the prices definitely stood out.
SandiBradshaw_01
March 20, 2026
"Kids seemed to like parts of it"
The kids were into some of it and it kept them interested for a good chunk of the time, maybe not every single minute, but enough that it felt worth it.
DOWNS
March 11, 2026
"Not as affordable as it sounded"
It looked like a fun outing for the family, but the ticket prices ended up feeling steep once all the fees were added. I thought it was going to be more budget-friendly based on how it was presented, but the final total didn’t really match that. We still booked it, but I really wish they had cheaper options for kids.

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